ما هو السعر العائم؟

السعر العائم هو السعر الذي يتم تحديده في لحظة تنفيذ عملية التبادل الفعلية. يمكن أن يتغير بين إنشاء الطلب وإيداع الأصل بناءً على تقلبات السوق، والسيولة، ورسوم الشبكة، وظروف منصات التداول.

لماذا قد يختلف السعر النهائي عن السعر المحدد عند إنشاء الطلب؟

يتم تشكيل السعر النهائي أثناء تنفيذ عملية التبادل. يمكن أن تؤثر عليه تغييرات السوق، ورسوم البلوكشين، وفروق الأسعار على منصات التداول، وظروف مزودي السيولة. في حالة حدوث انحراف كبير، يقوم الخدمة بإخطار المستخدم بشكل إضافي.

ماذا يعني السعر الثابت؟

السعر الثابت هو سعر التبادل المحسوب مسبقًا، والذي تم تضمين جميع الرسوم والمخاطر السوقية المحتملة فيه. يتم تثبيت هذا السعر لمدة 15 دقيقة من لحظة إنشاء الطلب.

ماذا يحدث إذا لم أتمكن من دفع الطلب في الوقت المحدد؟

إذا لم تصل الأموال خلال 15 دقيقة، قد يتم مراجعة السعر الثابت مع الأخذ في الاعتبار الوضع الحالي في السوق.

هل يمكن تعليق التبادل عند السعر الثابت؟

نعم. في ظروف التقلبات العالية أو الحركات السوقية الحادة، يحق للخدمة تعليق التبادل، وتصحيح السعر، وطلب تأكيد الشروط من المستخدم.

ماذا لو لم أوافق على السعر المحدث؟

في حالة رفض الشروط المحدثة، يتم إجراء استرداد كامل للأصل دون أي خصومات.

أين تتم صفقاتك ومن أين تأتي السيولة؟?

نحن لا نكشف عن معلومات حول مصادر سيولتنا، حيث تعتبر هذه المعلومات جزءًا من استراتيجيتنا التنافسية ومحمية بنظام السرية التجارية.

1. Cash Payment

1.1. General Provisions

1. The exact address of the cash pickup point is communicated by the manager after the parties have finally agreed on all exchange conditions.  
2. All communication with the manager is conducted only in the Telegram chat, access to which is opened after submitting an application on the website. 
3. All key parameters of the application — including the transaction amount, the exchange rate applied, the commission size, and additional conditions — are fixed at the time of application submission and can only be adjusted after agreement by the parties.

1.2. Conditions for Receiving

4. Cash issuance is available: 

• at the office (passport required); 
• via courier delivery (this service is paid). 

  – If there is no office in the city, delivery to the standard address is included in the rate. 

  – Delivery to an individual address is charged separately; the cost depends on the location. 

5. In the office, issuance by token is possible: 

• Token — a unique user identifier. 
• To confirm identity, the client sends the manager a photo of the banknotes with the token indicated.

1.3. Security and Verification

6. Cryptocurrency addresses are verified after payment is received. 

In case of risk detection, the service reserves the right to: 

• suspend the exchange to make a decision; 
• initiate a refund. 

Identity verification is not mandatory, except in cases established by the manager.

1.4. Other Conditions

7. The minimum exchange amount can be reduced by agreement with the manager: 

• for this, an application for the minimum amount set by the system must be submitted, and the manager must be informed; 
• after agreement, the conditions are adjusted taking into account the current rate. 

8. The exchange is carried out on the day of application submission. 

• Applications submitted late in the evening may be processed on the next working day. 

9. The commission percentage is fixed at the time of application creation and does not change. 

• The rate may be adjusted depending on market volatility. 

10. All questions regarding cash issuance are resolved only through the Telegram chat with the manager. 

Information about the application is transmitted to the manager automatically.

2. Cash Acceptance

2.1. General Provisions

1. The office address for cash submission is clarified by the manager after the exchange is agreed upon. 
2. If there is no office in the city, cash acceptance is organized through a courier.

2.2. Cash Acceptance Procedure

3. The courier contacts the client, receives the money, and delivers it for counting and verification. 

After all checks are completed, the funds are credited to the specified crypto address. 

4. To contact the manager, it is necessary to submit an application and join the Telegram chat via the link provided by the system. 

The manager accompanies the transaction from start to finish.

2.3. Client Requirements

5. Presentation of a passport is mandatory. 
6. The client must confirm ownership of the cryptocurrency address during a personal meeting (at the office or with the courier). 
7. Involvement of third parties in the exchange is not allowed.

2.4. Financial Aspects

8. When accepting cash through a courier, a prepayment of 100 USDT or its equivalent in another currency via online payment may be required. 

• The prepayment is either refunded or credited to the final exchange amount. 
• Details are agreed upon with the manager after submitting the application.

2.5. Additional Provisions

9. The minimum amount can be reduced by agreement: 

• an application is submitted for the established minimum, and the manager is notified; 
• the conditions are updated taking into account the current rate. 

10. The exchange is conducted on the day of application submission. 

• Applications created late are processed on the next working day. 

11. The commission percentage is fixed at the time of application submission and remains unchanged. 

The rate may be adjusted due to market fluctuations. 

12. All details regarding cash acceptance are clarified only in the Telegram chat with the manager. 

Application data is transmitted automatically.