KKK: sagedastele küsimustele krüptovaluutade vahetamise kohta 4ange kohta vastused

Mis on ujuv kurss?

Ujuv kurss — see on kurss, mis määratakse tegeliku vahetuse hetkel. See võib muutuda taotluse loomise ja vara laekumise vahel sõltuvalt turu volatiilsusest, likviidsusest, võrgutasudest ja kauplemisplatvormide tingimustest.

Miks võib lõplik kurss erineda taotluse loomisel näidatust?

Lõplik kurss kujuneb vahetusoperatsiooni teostamise käigus. Sellele võivad mõjuda turumuutused, plokiahela tasud, kauplemisplatvormide spreadid ja likviidsuse pakkujate tingimused. Olulise kõrvalekalde korral teavitab teenus kasutajat lisaks.

Mis on fikseeritud kurss?

Fikseeritud kurss — see on ette arvutatud vahetuskurss, millesse on juba arvestatud kõik tasud ja võimalikud tururiskid. Selline kurss fikseeritakse 15 minutiks alates taotluse loomisest.

Mis juhtub, kui ma ei jõua õigeaegselt taotlust tasuda?

Kui vahendid ei laeku 15 minuti jooksul, võib fikseeritud kurssi üle vaadata, võttes arvesse praegust turuolukorda.

Kas vahetus võib olla peatatud fikseeritud kursiga?

Jah. Kõrge volatiilsuse või järsu turuliikumise korral võib teenus vahetuse peatada, korrigeerida kurssi ja küsida kasutajalt tingimuste kinnitust.

Mis siis, kui ma ei nõustu uuendatud kursiga?

Taotluse töötlemise käigus võib sisenev krüptoaktiva automaatselt konverteerida USDT-ks.

Kui pärast sellist konverteerimist kasutaja taotluse tühistamise algatab, tagastatakse vahendid USDT-s summas, mis on fikseeritud konverteerimise hetkel. Tagastamine algselt saadetud aktivas ei ole tagatud.

Kasutaja algatusel toimuva tagastamise korral võib teenus kinni pidada kuni 3% tasu maksesummast, kuid mitte rohkem kui 100 USD ekvivalent, et katta operatsiooni töötlemise kulusid ning tagada teenuse tehniline ja finantsiline turvalisus.

Kus teie tehingud toimuvad ja kust tuleb likviidsus?

Me ei avalda teavet oma likviidsusallikate kohta, kuna sellised andmed on osa meie konkurentsistrateegiast ja on kaitstud ärisaladuse režiimiga.

1. Cash Payment

1.1. General Provisions

1. The exact address of the cash pickup point is communicated by the manager after the parties have finally agreed on all exchange conditions.  
2. All communication with the manager is conducted only in the Telegram chat, access to which is opened after submitting an application on the website. 
3. All key parameters of the application — including the transaction amount, the exchange rate applied, the commission size, and additional conditions — are fixed at the time of application submission and can only be adjusted after agreement by the parties.

1.2. Conditions for Receiving

4. Cash issuance is available: 

• at the office (passport required); 
• via courier delivery (this service is paid). 

  – If there is no office in the city, delivery to the standard address is included in the rate. 

  – Delivery to an individual address is charged separately; the cost depends on the location. 

5. In the office, issuance by token is possible: 

• Token — a unique user identifier. 
• To confirm identity, the client sends the manager a photo of the banknotes with the token indicated.

1.3. Security and Verification

6. Cryptocurrency addresses are verified after payment is received. 

In case of risk detection, the service reserves the right to: 

• suspend the exchange to make a decision; 
• initiate a refund. 

Identity verification is not mandatory, except in cases established by the manager.

1.4. Other Conditions

7. The minimum exchange amount can be reduced by agreement with the manager: 

• for this, an application for the minimum amount set by the system must be submitted, and the manager must be informed; 
• after agreement, the conditions are adjusted taking into account the current rate. 

8. The exchange is carried out on the day of application submission. 

• Applications submitted late in the evening may be processed on the next working day. 

9. The commission percentage is fixed at the time of application creation and does not change. 

• The rate may be adjusted depending on market volatility. 

10. All questions regarding cash issuance are resolved only through the Telegram chat with the manager. 

Information about the application is transmitted to the manager automatically.

2. Cash Acceptance

2.1. General Provisions

1. The office address for cash submission is clarified by the manager after the exchange is agreed upon. 
2. If there is no office in the city, cash acceptance is organized through a courier.

2.2. Cash Acceptance Procedure

3. The courier contacts the client, receives the money, and delivers it for counting and verification. 

After all checks are completed, the funds are credited to the specified crypto address. 

4. To contact the manager, it is necessary to submit an application and join the Telegram chat via the link provided by the system. 

The manager accompanies the transaction from start to finish.

2.3. Client Requirements

5. Presentation of a passport is mandatory. 
6. The client must confirm ownership of the cryptocurrency address during a personal meeting (at the office or with the courier). 
7. Involvement of third parties in the exchange is not allowed.

2.4. Financial Aspects

8. When accepting cash through a courier, a prepayment of 100 USDT or its equivalent in another currency via online payment may be required. 

• The prepayment is either refunded or credited to the final exchange amount. 
• Details are agreed upon with the manager after submitting the application.

2.5. Additional Provisions

9. The minimum amount can be reduced by agreement: 

• an application is submitted for the established minimum, and the manager is notified; 
• the conditions are updated taking into account the current rate. 

10. The exchange is conducted on the day of application submission. 

• Applications created late are processed on the next working day. 

11. The commission percentage is fixed at the time of application submission and remains unchanged. 

The rate may be adjusted due to market fluctuations. 

12. All details regarding cash acceptance are clarified only in the Telegram chat with the manager. 

Application data is transmitted automatically.